Appointments with Dr Julie O'Connell

  • The health engine booking link will have current appointment availabilities.

  • Please ensure you select the right appointment type so that the correct amount of time is allocated for your appointment, if you have multiple subjects you need to discuss, book a longer appointment as a courtesy to other patients and the doctor's time.

  • ​Medicare rebates are available for eligible services and subject to Medicare criteria. 

  • The new patient consultation fee begins at $144.00 

Telehealth rebates can be claimed in line with current Medicare policy - eligibility is only for patients who have been seen at the practice within the last 12 months.

Results, referrals and repeat prescriptions.

  • Return appointments need to be made for test results - this is to ensure there is time allocated to discuss your results.

  • If you need a copy of your results you will need to request this at your appointment, reception doesn't have access to your results for privacy purposes.

  • Requests for specialist referrals and renewals require an appointment.

  • Repeat prescriptions may be requested - however usually require an appointment. 

Cancellations

  • If you need to cancel your appointment you can do so by replying to the reminder text sent the day prior.

  • We understand that sometimes circumstances are outside your control and will do our best to accomodate changes.

  • Repeated no shows for appointments will be charged a fee.

Emergencies

In the event of an emergency dial 000 or for non-urgent out of hours concerns please contact 13 HEALTH or present to your nearest emergency department.

Mental health access line 1300 MH CALL (1300 642255)

In an emergency always dial Triple Zero (000)

Emails

  • Emails or messages cannot be relied upon for urgent communications as they are not constantly monitored. 

  • Health advice is unable to be given via email - you will need to book a consultation to discuss.

  • It is practice policy that you book an appointment for your follow up, results, prescriptions and referral requests.

Herbal Medicine Appointments with Sally

  • Herbal medicine appointments are available Monday to Thursday, and some Saturdays, as listed.

  • Appointments can be made as available via the bookings link.

  • Please note that a repeat of herbal prescriptions can only be made if you have had an appointment in the last 8weeks and that there will be no changes made to the formula.

  • Telephone or zoom consults require pre-payment.